Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the SPARK (Stepping into Purpose and Reigniting Kulture) website at sparkthekulture.org (the “Site”), and any services, campaigns, events, consultations, or media production SPARK provides (collectively, the “Services”). By accessing the Site or engaging SPARK for Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.

2. Who We Are

SPARK is a school culture and engagement agency operating as a single-member LLC organized under the laws of the State of North Carolina. SPARK provides data-informed culture consulting, event planning, and video/social media production services primarily to K-12 public schools.

3. Services and Engagement

Specific deliverables, timelines, and pricing for any SPARK engagement (Impact Partnership Campaigns, Data-to-Action Consultations, Event Packages, Video Production, or any custom scope) are governed by a separate written Service Agreement executed between SPARK and the client. These Terms apply generally to the Site and to the relationship between SPARK and its clients, but where a signed Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement.

4. Payment Terms

• Engagements generally require a deposit (typically 50%) prior to the commencement of work, with the balance due per the schedule outlined in the applicable Service Agreement or invoice.
• Invoices are issued with Net 15 payment terms unless otherwise agreed in writing.
• Late payments may result in a pause of services until the account is brought current.
• Pricing shown on the Site is starting pricing and subject to change based on final scope.

5. Cancellations and Rescheduling

Cancellation and rescheduling terms (including any applicable fees or deposit forfeiture) are set out in each client’s Service Agreement. As a general policy, deposits are non-refundable once planning work has begun, and SPARK will make reasonable efforts to accommodate rescheduling requests made with adequate notice.

6. Media, Content, and Licensing

Video, photo, and written content created by SPARK as part of a Service Agreement (including social media reels and full video production) is licensed to the client per the terms of that agreement. Unless otherwise specified in writing, SPARK retains the right to use completed, non-confidential work product for its own portfolio and marketing purposes. SPARK will not publish or use content involving identifiable students without the appropriate consent required by the client school or district’s own media release policies.

7. Intellectual Property

All content on the Site — including SPARK’s name, logo, “The SPARK Method,” “Impact Partnership Campaigns,” and related branding, frameworks, and materials — is the property of SPARK and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, SPARK’s total liability arising out of or related to any engagement shall not exceed the total fees paid by the client for the specific Services giving rise to the claim. SPARK is not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Insurance

SPARK maintains commercial general liability insurance and other coverage as required by its client engagements. Certificates of insurance and additional insured endorsements are available to clients upon request as part of the vendor onboarding process.

10. Website Use

You agree to use the Site only for lawful purposes. You may not attempt to interfere with the Site’s operation, misuse any contact or booking forms, or use content from the Site without permission.

11. Privacy

Information collected through the Site’s forms (including the Discovery Call and Newsletter forms) is handled according to our Privacy Policy.

12. Changes to These Terms

SPARK may update these Terms from time to time. Continued use of the Site or engagement of Services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved in the state or federal courts located in Mecklenburg County, North Carolina.